The 5 Star Nurse and Swing Bed Census Breakthrough

AGENDA:
The 5 Star Nurse: 2:30 – 4:30 pm
Dinner Break: 4:30 – 5:30 pm
served in the Missouri River Event Center
Swing Bed Census
Breakthrough: 5:30 – 7:00 pm

To Register: https://und.qualtrics.com/jfe/form/SV_bHLPLY7XtpMedoi

YOU WILL LEARN HOW TO:
• Gain a buy-in from nurses to implement and hard wire a 5 star nurse habit trust checklist that will create a
model culture of healing kindness at the bedside.
• Nurse leaders will learn how to significantly improve patient experience scores in 7 of 10 HCAHPS
domains that are influenced by nurses.
• Participants will discover the 12 imperatives of relationship-based healthcare mar-keting for all potential
sources of swing bed referrals.
• Participants will receive education about 4 critical sales and marketing skills that will drive census growth
that will contribute to sustaining the viability of rural hospitals